Return Policy

At Starrystyle, we aim to provide a clear and reasonable return process so customers understand what to expect before making a purchase. Please review the information below prior to submitting a return request.

Return Eligibility

Customers may request a return within 30 days of receiving their order. To be eligible for a return, items must be unused, in their original condition, and returned with original packaging and any included components. Proof of purchase is required for all return requests.

Products that have been used, altered, or damaged after delivery may not qualify for a return.

Non-Returnable Items

For product integrity and hygiene considerations, certain items may not be eligible for return unless they arrive damaged or incorrect. These may include:

  • Items that show visible signs of use, wear, or physical damage

  • Products returned without original packaging or missing included components

  • Items clearly marked as Final Sale, Clearance, or Promotional

  • Products damaged due to misuse or normal wear after delivery

Such items may be declined for return or may not qualify for a full refund.

Return Process

To request a return, please contact our customer support team at help@starrystyle.shop and include your order number along with a brief explanation of the return reason. Returns sent without prior approval may not be accepted.

If your return request is approved, detailed instructions—including the return address—will be provided. Unless the item is defective, damaged upon arrival, or incorrect, customers are responsible for return shipping costs.

Damaged or Incorrect Items

Please inspect your order upon delivery. If you receive an item that is damaged, defective, or not what you ordered, contact us at help@starrystyle.shop within 48 hours of delivery. Our support team will assist you with the next steps.

Refunds

Once a returned item is received and inspected, we will notify you of the refund decision. Approved refunds are issued to the original payment method within 5–10 business days, depending on your payment provider and processing timelines.

Late or Ineligible Returns

Return requests submitted outside the 30-day window may not be accepted. Items that do not meet the return eligibility conditions may be declined or refunded partially at our discretion.

Contact Information

If you have any questions regarding returns or refunds, please contact us using the information below.

Store Name: Starrystyle

Website: https://www.starrystyle.shop

Customer Support Email: help@starrystyle.shop

Phone Number: +1 (737) 973-1995

Business Address:2009 Thomas Ave Apt C, Portsmouth, OH 45662, United States